AI / CRM / Customer automation
Ahi AI
From customer messages to booked appointments
Ahi AI brings WhatsApp conversations, bookings and customer records together. It gives small and midsize businesses AI-assisted communication and a shared view of daily customer work.
Who it is for
For appointment-based businesses such as hair and beauty salons. Staff handling customer conversations can work from the same customer information as the people managing the day's schedule.
How it works
Start with the conversation
A customer asks about a service or an available time on WhatsApp. The conversation provides context for the booking request and can be associated with the customer's record.
Organize the day
Follow appointments on the daily board. Customer details, tags and team notes belong in the same workspace, so staff can return to earlier context when the customer gets in touch again.
Keep the customer context
Review the day's bookings alongside customer records. AI assistance focuses on messages and appointment communication; the business defines its own services and working arrangements.
Why it matters
Customer messages, booking details and team notes often sit in different places. Keeping the daily schedule connected to the customer conversation takes extra work.
How it helps
Ahi AI connects WhatsApp communication with customer records and an appointment board, so the team can see daily work alongside the relevant customer information.
The role of AI
AI assistance focuses on handling customer messages and appointment-related communication.
What it offers
- WhatsApp booking assistance
- Customer records, tags and team notes
- A daily appointment board
