WhatsApp Chat Assistant
An automated WhatsApp assistant that answers service and pricing questions using verified business data, checks calendar openings, and logs bookings.
Systems and product interfaces
- Field
- Automation
- Year
- 2025
- Technology
- WhatsApp Cloud API, n8n, Python, PostgreSQL
Site preview
Design language
Color distribution measured from the live screens.
Project colors
#0B141A#25D366
On-screen distribution
#0B141B%90#2C4D4C%10
Technology
- WhatsApp Cloud API
- n8n
- Python
- PostgreSQL
Dialogue logic and calendar synchronization
- Knowledge retrieval engine grounded strictly in verified business services and prices.
- Two-way calendar synchronization checking real-time staff and room availability.
- Automated booking confirmations, cancellations, and schedule adjustments.
- Configurable appointment reminder notifications sent prior to bookings.
- Smart escalation triggers routing exceptions or custom inquiries to human operators.
From initial question to calendar confirmation
- Customers ask about pricing, availability, or services, receiving instant verified responses.
- When an appointment is requested, the bot presents available openings and confirms the booking.
- The appointment updates the calendar instantly and sends notifications to the team.
The assistant recovers hours of repetitive staff messaging every week, delivering 24/7 appointment scheduling without double bookings.
Turn your WhatsApp line into an automated booking assistant
Provide your common customer inquiries and scheduling requirements to design an automated WhatsApp workflow.